Board Thread:Love Live! School Idol Festival Lounge/@comment-25506485-20141006103148

(Sorry if I double post but I just had to make an account apparently?)

Hello, my name is Mitan, sorry for the long post but I'm going to try and get all the details in - ever since yesterday morning, I've been unable to play School Idol Festival. It's been working fine for months, but after showing me the School Idol Festival News/Updates tab and the Connecting screen yesterday, the game froze on the title screen and left me unable to tap the screen to continue despite the music still playing. (Before that, though, I tried to Practice my members and all I could see was a white box instead of my member icons, and then I tried to play a Live Show, but afterwards, instead of getting my Live Show rewards, it just froze) It has been having this problem ever since then, even with the recent event update. I cleared the data of my app and tried to use a recovery code for my account, but even after the Initial Download, I was met with the error again. I am afraid to delete and reinstall my game because my recovery code has now apparently been rendered useless. Does anyone have any idea what I can do to fix this, or has anyone else been experiencing this problem? I've already contacted Klab support, but some other players' experiences and help would be appreciated. I'm sure you all understand when I say I don't want to have to restart my game and lose all of my SR cards and Love Gems. Thanks. 