Board Thread:Love Live! School Idol Festival Lounge/@comment-11148831-20160518151457/@comment-11148831-20200504132720

Katasamashou wrote: Does this thread still active? Dear god I bought an account, and I literally lost it 4 minutes into playing because I was not familiar with SIFID, so i emailed klab and got a reply. Now they're asking if i didnt create an account and proceed to ask a bunch of questions around the idea of "where did you get it" "did you buy, trade or got the account" "tell me the person who created the account you want to recover" "please attach a screenshot of the exchange with previous owner"

see, im okay with the questions because the person i bought the acc gladly helped me. But 4 years ago i lost a JP account and told them that i didnt create the account, they did not respond to my message and only said "we do not offer help to traded accounts because it is a violation to our rules" so i dont know about the email i got. Should i reply honestly? Do the system change and they allow trade accounts now? If they suspect traded  accounts and if they stilll wont allow it why do they ask those questions? I'm so confused It is normally against their Terms and Conditions to trade accounts by any means, so they don't help people who violate their T&Cs. I have no idea why they still ask those questions, but they might have more things to consider aside from their T&Cs, who knows. All I know is that, either way, that account is lost if you don't answer them.