Board Thread:Love Live! School Idol Festival Lounge/@comment-11333745-20150410173157

I lost my account a little over two weeks ago, and emailed KLab at that time, following the instructions in another thread here on what information I should include. While digging around, I saw that response time was generally 5-7 days for the passcode to arrive in a late December 2014 thread, but it might have changed since then, which is why I'm starting to worry.

So, I was wondering if anyone who has recovered their account lately (2015 would be preferable) has heard back from KLab (with the passcode, not just confirmation email), and how long it took. Overall, I just want to check whether the email hasn't arrived, or if they're still processing it. Thank you for your time! 