Board Thread:Love Live! School Idol Festival Lounge/@comment-28190715-20160412051604/@comment-28190715-20160412104107

This is my reply email i received from Klab:

"Thank you very much for supporting School Idol Festival.

We sincerely appreciate your effort in providing the details that we have requested.

Regarding your inquiry, please be informed that in order for us to look into the issue you have raised, we would like to request you to provide the following details.

- ◆ User ID: (9-digit User ID) -

As for your User ID, we would like to kindly inform you that it is quite challenging for us to investigate on the matter when all of the required information are not provided.

That is why, we would like to kindly advise you to please try the following procedures in order for you to locate your User ID:

1. Register the account of your friend in-game 2. From the friend list, find your data 3. Tap the icon, and then confirm your User ID

However, if you do not know any friends in real life who are also your friends in-game, although it might be energy-consuming, we recommend that you look for your own data from the song ranking/daily ranking (Others > Ranking) after making a new account.

We sincerely apologize for the inconvenience this has caused you. Rest assured that we have acknowledged the details you have previously provided, and we will proceed to the next step once we have received the requested information.

We are hoping for your kind understanding regarding this matter.

We hope that you will continue to enjoy School Idol Festival."