Board Thread:Love Live! School Idol Festival Lounge/@comment-11148831-20160518151457/@comment-31257244-20170216052433

I try to send them on their website but everytime I filled the form  its keep telling me to send again after awhile and I have to send a reply letter and ask them if i have the code do I have any chance to get my account back and no reply from them,what should I do