Board Thread:Love Live! School Idol Festival Lounge/@comment-11148831-20160518151457/@comment-11148831-20171128120539

LittleWitchAcademia wrote: 引き継ぎ対応が必要となった経緯をお教えください （機種変更をおこなった、端末を初期化した など） Okay, so they are asking about how it came to this situation, i.e. you asking for another passcode. Inside the parenthesis are examples of reasons. First one being "made changes/modifications on device (leading to loss of account)". Second one is "reformatted device (leading to loss of account)". I believe you can just tell them that you transferred from one device to another, and failed to issue a new passcode transferring back.