Board Thread:Love Live! School Idol Festival Lounge/@comment-26445852-20150717063350/@comment-25971820-20150717122927

The probable cause is that you are transferring your account from a different Operating System (iOs or Android). The game does not allow that, not without a nil gem balance. And i doubt (if ever they remove your gems for you) that they will give it back. so why take the risk, yes?

my suggested approaches are:

1. borrow a mobile or tablet, with the same OS, and transfer your account there temporarily.

use up your gems like make solo draws, 10+1 draws, Lp restore, or exchange gems for 3-member slot.

HAVE A NEW TRANSFER CODE issued. transfer codes are single use only, remember to have a new one issued after using your previous.

Use new transfer code on your initially intended device.

2. if you cannot borrow from someone, install an emulator on your computer for your respective OS then make do as suggestion #1. i cant suggest any emulators but the internet has LOTS.

3. your k-lab email.

Hope this helps and answer your question. feel free to follow up some concerns