Board Thread:Love Live! School Idol Festival Lounge/@comment-28184119-20160729105931/@comment-11148831-20160729114155

The first message was a message saying they received your mail. The second one says that they are now checking and verifying your account details.

The reason why it's been long since their last reply is because it takes kLab a while to search for lost accounts as they have been receiving lots of mails regarding them. Please be patient until kLab's next mail which probably will contain either your new transfer passcode or a mail regarding an authentication code.