Board Thread:Love Live! School Idol Festival Lounge/@comment-30157172-20161006125928

Hello, my name is Joy. Recently, my friend and I switched SIF accounts because we thought it'd be fun to get the event cards for each other and they wanted my help with getting the Yoshiko UR card. Today, when we decided to switch back, they gave me the transfer code and I gave them theirs, but they forgot to use up all the love gems so it's impossible for me to get back on my account, although I have the transfer code. I was wondering if there's a way to get my account back? How do I contact Klab when I don't even know how to read Japanese? Is my account forever lost? Thank you. 