Board Thread:Love Live! School Idol Festival Lounge/@comment-25506485-20141006103148/@comment-11148831-20141007103515

It seems to be a problem regarding with your device and not the game. I haven't experienced this kind of problem yet so I don't know how to help you. I'll keep this thread open in case someone with the same experience comes to your aid.

Also, once your problem is solved, may I ask you to share the solution if you can? There may be same problems in the future and it would help a lot. Thanks and I hope it can be fixed.

If ever your only solution is to wipe everything, in other words, factory reset, you can contact KLab to recover your account. Please refer to this thread for the contents of the email you'll send. :)