Board Thread:Love Live! School Idol Festival Lounge/@comment-11148831-20160518151457/@comment-31257244-20170217033407

I have checked and it been a week since I sent them and still not get reply and I try to fill the form again and it said メッセージの送信に失敗しました. 間をおいてもう一度お試しいただくか、別の手段で管理者にお問い合わせ下さい,just like before what should i do